Category: Background Checks & Recruitment

TAKEAWAY: This article explores seven practical strategies to improve workplace safety communication. From regular training sessions to utilizing various communication channels, these approaches will enhance the effectiveness of safety messages and ensure they reach and resonate with every employee.

By Jennifer Crump

Effective communication is a cornerstone of workplace safety. Clear and consistent communication ensures employees understand safety standards, procedures, and potential hazards, ultimately reducing the risk of accidents and injuries. 

By fostering a culture of open dialogue and providing comprehensive information, organizations can empower their workforce to actively participate in maintaining a safe and secure work environment. 

1. Hold Regular Safety Training Sessions

Regular safety training sessions are valuable for discussing and reinforcing safety standards and emergency procedures. Organizations can instill a safety-conscious mindset among employees by dedicating time to address safety-related topics. 

During these sessions, delivering clear and easily understandable safety messages is crucial. Craft your messages thoughtfully, utilizing real-life examples such as case studies and incident reports to make the information relatable and relevant. Keep the sessions concise and incorporate them into regular team meetings to maximize engagement and retention. 

Safety training sessions should reinforce incident reporting protocols, emphasizing what, when, and how to report any safety-related incidents or concerns.

2. Place Slogans, Visuals, and Safety Warnings in Prominent Places 

Visual cues and safety reminders play a vital role in reinforcing safety messages. Ensure you place slogans, visuals, and safety warnings in prominent areas where employees will likely notice them. 

Examples include the back of toilet doors or next to the coffee maker, where workers are likely to pause and read or look at information. These strategically placed displays will serve as constant reminders of the importance of safety in the workplace. 

Critical safety information should be positioned in areas directly relevant to specific hazards to provide immediate reminders to employees. For example, place safety warnings next to high-risk equipment as a reminder before a worker uses it.

3. Use Different Types of Communication

Recognize that people have different learning preferences and communication styles. Utilizing various forms of communication ensures that safety messages reach all employees effectively. 

Some prefer reading information, while others respond better to visuals or hands-on experiences. Consider employing a multi-channel approach, combining written communication (e.g., emails or newsletters) with videos, presentations, posters, and interactive activities like emergency drills. 

Understand your employees’ preferred communication methods and adapt accordingly. Additionally, prioritize accessibility by providing information in employees’ preferred languages and formats.

4. Make Your Employees an Integral Part of the Process

Employee involvement and feedback are essential for fostering a safety-conscious culture. Actively seek their opinions on safety measures by conducting one-on-one meetings and holding focus groups. Use surveys and comment cards to gather valuable insights. 

Encourage open communication and emphasize the importance of reporting hazards, unsafe situations, near misses, and other safety concerns. By involving employees in the safety process, organizations empower them to take ownership of their well-being and the safety of their colleagues.

5. Ensure Communications Reach the Right People

Tailor safety communications to ensure relevance and engagement. Employees are more likely to pay attention when the information directly relates to their roles and responsibilities. 

Categorize employees into departments or specific job functions, and communicate information accordingly. This targeted approach prevents information overload and ensures that safety messages are received by those who need them most. By customizing communication, organizations can optimize the impact of safety messages and increase compliance.

6. Plan and Prepare for Excellent Communication

Effective communication requires careful planning and preparation. Anticipate when and how employee communication will occur. Develop pre-drafted emergency emails or templates for key situations to ensure critical information is distributed promptly and accurately. 

By having these resources readily available, organizations can avoid delays or omissions during high-stress situations, ensuring employees receive timely and relevant safety updates.

7. Utilize Digital Platforms and Technology for Enhanced Safety Communication

In today’s digital age, leveraging technology can significantly improve workplace safety communication. Incorporating digital platforms and tools can enhance safety messages’ effectiveness, reach, and engagement. Consider implementing the following strategies:

a) Safety Apps and Mobile Platforms

Develop or utilize mobile applications specifically designed for safety communication. These apps can access important safety documents, procedures, and training materials. They can also include features such as push notifications for important updates, incident reporting capabilities, and interactive quizzes or games to reinforce safety knowledge.

b) Digital Signage and Interactive Displays

Install digital signage screens in prominent areas throughout the workplace, displaying safety messages, reminders, and real-time incident statistics. Interactive displays can present safety quizzes, videos, or virtual simulations, allowing employees to engage with the content and reinforce their safety understanding actively.

c) Virtual Training and Webinars

Use virtual training platforms and webinars to deliver safety training sessions, especially for remote or geographically dispersed teams. These platforms enable interactive sessions, Q&A opportunities, and the ability to record and archive training sessions for future reference.

d) Online Safety Portals and Intranet

Establish an online safety portal or intranet where employees can access a centralized hub of safety resources, policies, and procedures. This platform can also facilitate communication through discussion boards, forums, or chat functionalities, enabling employees to ask questions, share best practices, and engage in safety-related conversations.

e) Data Analytics and Insights

Leverage data analytics tools to gather insights on safety communication effectiveness. Monitor metrics such as message reach, engagement, and comprehension rates to assess the impact of different communication strategies. Use these insights to refine and tailor safety communication approaches based on employee preferences and needs.

By embracing digital platforms and technology, organizations can create a dynamic and interactive safety communication ecosystem, ensuring that important information reaches employees effectively, enhances engagement, and promotes a culture of safety throughout the workforce.

How to Improve Workplace Safety Communication | In Conclusion

Enhancing workplace safety communication is crucial for fostering a culture of safety and preventing accidents and injuries. By implementing the six strategies outlined in this article, organizations can improve the effectiveness of their safety messages, engage employees at various levels, and create a safer work environment. 

Remember, open dialogue, relevant visuals, and tailored communication methods are essential for ensuring safe information resonates with everyone. By prioritizing communication and actively involving employees in the process, organizations demonstrate their commitment to workplace safety. They also empower their workforce to be proactive toward maintaining a secure and healthy workplace.
For further related reading, find out why safety training is important in the transportation industry. Plus, learn about safety training requirements in the forestry and agriculture, and construction industries.

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KEY TAKEAWAY: Hearing protection is necessary to prevent health risks from noise exposure. Here are the pros and cons of custom earplugs for occupational noise exposure. 

By Jennifer Crump

Effects of Noise Exposure

Researchers have long associated hearing loss with long-term exposure to hazardous noise or short-term exposure to extreme levels of noise. Exposure to dangerous noise happens far more often than many of us realize. In fact, researchers found that 43% of workers in one study had experienced long-term exposure to hazardous noise levels in the workplace. The researchers defined hazardous noise levels as being unable to speak at normal levels with someone who is at arm’s length. Surprisingly, just 36% of people who worked in these noisy environments were required to wear hearing protection.  

Exposure to high noise levels can lead to permanent noise-induced hearing loss, which cannot be reversed with surgery or hearing aids.

Once your hearing is damaged, it cannot be fixed. However, good hearing protection can help prevent hearing loss and damage along with many other hearing-related conditions such as tinnitus. The use of appropriate hearing protection devices designed to protect your hearing can essentially eliminate all of these conditions related to occupational noise exposure.

Every provincial labour department sets its own standards. Still, most jurisdictions prevent workers from being exposed to noises that exceed a time-weighted average exposure limit of 85 dBA that is measured over an eight-hour workday. They also mandate hearing protection for workers who must be exposed to high levels of noise. 

There are several options for hearing protection, including earmuffs and both custom and disposable earplugs. Earplugs are a popular choice both for their comfort and ease of use. However, while all earplugs can help protect against noise, disposable earplugs can be less effective than custom earplugs. For employers trying to determine what the right fit is for their team, here are the pros and cons of custom moulded hearing protection.

Pros 

Molded for Exact Fit 

A trained impression taker and laboratory technician will create an exact mold of all portions of your ear, including the canal, concha and helix. The earplugs are crafted for a precise fit to your specific ear canal and ear. An exact fit means the earplugs will be more comfortable and still block out excessive noise. It also ensures they will not put undue pressure on your ear canal or stick out too far and potentially catch on other headgear. 

Comfort

Unlike earmuffs, workers can wear custom earplugs under helmets, with earrings, and with glasses without interfering with fit or effectiveness. The fit and the materials they are made from make them more comfortable for long-term wear in hot or humid work areas. They can also be more convenient for use in small or confined spaces than other hearing protection alternatives. 

Easy to Store

Earplugs are small and easily stored in a locker or transported to and from work, making them more convenient for your employees to have on hand at all times. 

Reusable

Since custom earplugs are designed for repeated wear, they do not cause the kind of waste and long-term environmental damage that disposable earplugs do. This can be a huge bonus if your company tries to implement environmentally-friendly measures whenever possible.

Long-Lasting

Custom earplugs can last for many years, often five or more if they are well cared for. Thus, while they may be more expensive initially than their disposable counterparts, the cost per use will likely be much lower over time.

Individualized 

Every ear canal is different. Because custom earplugs fit your ear canal exactly, they won’t dislodge, fall out or cause you discomfort. Custom earplugs are also excellent for tiny ear canals or oddly shaped canals resulting from an injury or a congenital disability. They can help ensure all members of your team are equally protected. 

Customized Noise Protection

Custom earplugs can be made with special filters to block out specific levels and types of noise. This is an advantage over disposable earplugs, which muffle all noise. This customization is essential for workers who need to hear certain things while still blocking out dangerous noise levels. 

Cons

Occasional Discomfort

Earplugs can cause general discomfort for some people, primarily if used for long periods of time, as they must be held in the ear canal. However, custom-fitted earplugs do essentially eliminate the feeling of compression some people associate with disposable earplugs. 

Not Suitable for High Levels of Noise

Even custom earplugs are not recommended for extremely high levels of noise such as levels above 105 dBA. They can, however, be combined with earmuffs for additional protection when noise reaches higher levels, offering flexibility to your team depending on what tasks they have on their plate and what the associated noise levels are.

Need to be Fitted

Custom earplugs require an earmold impression of the ear canal to ensure proper fit. Some people find this process somewhat uncomfortable. You must also set aside time for your employees to get this impression done before they are able to work.

Maintenance

Unlike their disposable counterparts, which you can toss in the trash once you are finished with them, custom earplugs require simple but regular cleaning with mild soap and water. You can risk introducing dirt or infection if you don’t properly care for them. You may need to build in some maintenance and care training for your employees. This is important for the longevity of their custom earplugs, as well as their own health. 

Initial Costs

There is a higher upfront cost for custom earplugs compared to disposable earplugs. However, disposable earplugs are generally only cheaper if used sporadically rather than daily. 

Break-in Time 

Custom earplugs may take some time to break in properly. This process can take up to a week with lubricant application to ease application until they can be easily inserted. 

In Conclusion

If your employees are exposed to noise during their day, hearing protection is absolutely essential. While you want to ensure they are equipped with the appropriate hearing protection, prevention is also key. SureHire’s audiometric testing services can help you detect noise-induced hearing loss before it becomes a problem.

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Takeaway: Keeping fleet safety is key to keeping drivers safe and reducing costs. Here are 5 ways you can optimize your fleet safety program.

Injuries resulting from vehicle accidents are 9th leading cause of injuries in the workplace. These accidents are also costly. According to the Occupational Safety and Health Administration (OSHA), motor vehicle accidents cost employers $60 billion annually. On average, each crash costs an employer $16,500. These expenses rise to $74,000 if there is an injury and exceed $500,000 if there is a fatality.

Making a well-rounded safety program for your company can reduce risk and increase driver protection. Implementing safety best practices should start from the hiring process.  Here are some key elements to include in your fleet safety program.

Safety Training in Onboarding

Your fleet safety program should start with your hiring process. If you begin with a solid driver who knows what they’re doing on the road, your fleet is already moving in the right direction. Consider these steps:

1. Prioritize hiring experienced fleet drivers with stellar safety records.
2. Ensure your hiring team takes the time to contact references and previous employers and requests specific information about safety records.
3. Check out a potential employee’s motor vehicle reports (MVRs).
4. Disqualify anyone with serious violations such as driving under the influence (DUI). Look carefully at minor violations if there a more than a few.
5. Consider including a road test with the vehicle the applicant will be operating as part of your hiring process.
6. Onboard your new drivers with an eye to safe driving practices as well as your protocols for inspections and maintenance.
7. Emphasize the need for defensive driving, the dangers of distracted driving and the signs of driver fatigue.

All of these are leading causes of accidents among both commercial and non-commercial drivers. If you’re a Department of Transportation (DOT) monitored company, you will also need to provide DOT-mandated training to your drivers.

Training Programs

Training should also be conducted in policies, reporting, and inspection requirements that are specific to your company. If and when these requirements change, all employees should receive new training.

In addition to onboarding new drivers, your training program should deliver ongoing driver education to your existing drivers. Provide refresher courses in defensive and distracted driving as well as in monitoring driver fatigue. It’s also good practice to include health-related education for your drivers, especially long haulers who may be facing additional health risks.

Clear Communications

Establishing clear company policies regarding fleet safety and ensuring they are communicated widely and often to your employees is a critical component of strengthening your fleet safety program. Formally document all of your fleet safety program elements and include responsibilities, expectations, and, of course, consequences. There should also be a framework for evaluating and amending the fleet safety program and benchmarks for assessing what is working and what isn’t. Additionally, these policies can, and should, include the following:

• A mobile device use policy that outlines when and where drivers can use electronic devices in your vehicle.
• Alcohol use and drug use policies, as well as alcohol testing and drug testing procedures, which should adhere to DOT requirements.
• Policies on the use of seat belts, other safety features and the required use of specific fleet safety technologies make it clear that safety is a priority.
• Information about training should also include remedial training and when it may be required.
• Procedures for dealing with vehicle crashes. Who should be called and when? Provide these in a step-by-step format that clearly outlines what drivers should and should not do in the event of a crash.
• Accident and other reporting requirements should include templates for accident and maintenance reporting.
• Vehicle maintenance and inspection procedures should include a safety checklist for drivers to complete before leaving the yard and policies for routine maintenance by a mechanic.

Technology and Driver Protection

Technology for fleet safety management has developed at a rapid pace over the last few years. Investing in these new technologies can keep your drivers safe and secure your assets. While the key priority is to make sure your drivers are well trained and alert on the road, technological advances can help address any areas for human error and increase the overall safety of your fleet.

Maintenance Checks for Vehicles

Simply put, well-maintained vehicles are safe vehicles. Preventative maintenance can save money over the long term by reducing breakdowns and expensive repairs. Have a set schedule in place for light routine maintenance such as oil changes and more comprehensive inspections of the vehicle by a licensed mechanic.

Strictly enforce daily driver inspections of their vehicles. Before they set out, this should include lights, horn, turn signals, brake lights, oil and coolant levels, tire pressure and rear-view mirrors. Regular maintenance should be logged and kept in the vehicle, and drivers should conduct an end-of-day inspection and report any defects immediately.

Conclusion

Accidents happen, but ongoing issues might point to the need for remedial training or even termination. Safety violations should be logged and monitored on an ongoing basis by management. Conversely, though, companies should reward safe drivers. Consider implementing safety bonuses, additional vacation days, updated equipment, or other incentives for your safe drivers.

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Takeaway: SureHire takes cybersecurity extremely seriously. Given the size of the recent RockYou2021 cyberattack, which saw 800+ million passwords leaked on the dark web, SureHire wants to help you protect your online accounts immediately. We also want to let you know more about the systems, technology, and important security protocols we’re implementing to protect our client information.

The cybercriminals behind the RockYou2021 password dump are responsible for 800+ million passwords leaked on the dark web — the largest collection of stolen passwords to date. The leak includes usernames, email addresses, and passwords for hundreds of millions of people who use services like Facebook, Google, Yahoo, Twitter, and many more popular sites.

According to author, Edvardas Mikalauskas, “A forum user posted a massive 100GB TXT file that contains 8.4 billion entries of passwords, which have presumably been combined from previous data leaks and breaches.” (Cybernews.com, 2021)

Given the size of this cyberattack, SureHire wants to help you protect your online information immediately (personal and work). We also want to let you know more about our systems, technology, and important security protocols we use to protect our client information.

Leaked Passwords: How to protect yourself from cyberattacks.

You have to be on your guard when it comes password leaks and other forms of cyberattacks. You may think you’re safe, but there are a number of things that can happen without warning. If you think your information may have been breached, here’s what you can do to protect yourself.

1. Find out if your data has been leaked. First things first, you’ll want to know if your information has been leaked. You can use this Personal Data Leak Checker to check if your personal and work email accounts are secure.
2. Change Your Passwords. If any of your personal information is at risk, change your passwords immediately! There are many tools and resources to help you generate secure passwords. Keeper is a great tool that not only helps with password generation but also allows you to store passwords securely and share them with teams. Learn more about Keeper.
3. Enable 2FA. Ensure 2FA is enabled on all sites where the service is offered. 2FA (two-factor authentication) is an account access feature that requires users to provide two different types of information: (1) a password and (2) another way to prove your identity some other way to gain access. This convinces a computer system or online service that you are who say you are so the system can determine if you have the rights to access the data services you’re trying to get access to. SureHires uses 2FA internally across all systems.
4. Enable Password Expiration. Enable password expiration on all of your accounts to help protect you from these types of attacks, which can result in account takeovers and other malicious activity if the attacker has access to a long-term, inactive account with an unchanged password.
5. Avoid Reusing Your Passwords. Since most people reuse their passwords across multiple apps and websites, the number of accounts affected by credential stuffing and password spraying attacks in the wake of this leak can potentially reach millions, if not billions. Setting up unique, high-quality passwords will help keep your information safe.

SureHire’s Cybersecurity Protocols

Safe. Secure. Simple.

SureLink is your exclusive hub for online bookings and results, giving you instant access to the information you need anytime; anywhere. This innovative, secure solution offers peace of mind and a seamless user experience.

SureLink is our secure online client bookings and results portal. This system is unique to SureHire and gives clients instant access to information regarding their employees’ pending, upcoming, and past appointments.

We take a number of security measures to ensure all client data is secure.

• All users are required to have a complex passwords that are required to be reset at set time intervals.       
• SureLink is secured using todays most advanced security technology.
• We use data encryption to ensure your files and data are secure.
• We perform regular system audits to ensure there is no unauthorized access to your SureLink account.

If you’re a current client, you know about the SureLink advantage. If not,click here to learn more about our exclusive client bookings and results portal.

SureLink Client Portal Cybersecurity Protocol

In addition to our current systems and measures for SureLink account security, Two Factor Authentication (2FA) is mandatory for all user logins.

If you are a current SureHire client, don’t forget to verify your email address with us and check your dashboard notifications for details.

Questions? Contact us—that’s what we’re here for after all!

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Key Takeaway: Getting ready to hire for the holiday rush? Here are 5 things to consider before holiday hiring that will help you reduce risk and maximize success.

While the Covid-19 pandemic has brought devastation to an unthinkable number of industries, this does not hold true to all. There are roughly 7.8 billion people in the world and about 26% of them are online shoppers (Sleeknote). As a result, e-commerce sales are expected to reach $4.2 trillion by the end of 2020 (Statista), and UPS announced earlier this year that it expects to hire over 100,000 seasonal employees [in the U.S. alone] to support the anticipated annual increase (UPS Pressroom).

5 Holiday Hiring Risk Reduction Measures

1. Pre-Employment Background Checks. A thorough background check prior to hiring can save an organization an enormous amount of grief and expense down the road. In addition, completing background checks on potential candidates accelerates the recruiting process and dramatically improves the quality of information that is necessary to make well-informed hiring decisions. SureHire offers an easy, cost-effective solution to pre-employment background checks. The information we deliver is accurate, timely, and secure, accessible through our exclusive client portal. Contact us to learn more.
2. Drug & Alcohol Testing. Drinking and driving is one of the main causes of road crashes worldwide. In high-income countries, about 20% of fatally injured drivers have excess alcohol in their blood, while in some low- and middle-income countries these figures may be up to 69% (UN Road Safety Collaboration). The implementation of pre-employment, pre-access, post-incident, and reasonable cause testing is a great mitigation tool to decrease the risk of substance abuse in the workplace. SureHire offers a range of drug & alcohol testing services. With an extensive network of facilities across North America, certified technicians, and same-day results notifications, we make it easy to be sure you’ve got the right hire for the job. Contact us to learn more.
3. Mobile Occupational Testing. When getting your workers into a facility isn’t convenient, mobile testing can be a great solution, offering reduced downtime, fewer missed or delayed tests, reduced possibility of compromised tests, higher participation, reduced liability, and increased flexibility. SureHire’s mobile fleet provisions a range of occupational tests, including breath alcohol testing, oral fluid drug testing, audiometric screening, respirator fitting, temperature screening, and more. Contact us to learn more. 
4. Fitness-to-Work Testing. Many jobs require employees to be able to perform work tasks that are critical to their role (otherwise known as bona fide occupational requirements, or BFORs for short). These work tasks may include lifting, carrying, crouching, bending, reaching, and long periods of time spent moving without rest. Despite how common these job-related activities are, employers often overlook the importance of evaluating these activities and comparing them against a job candidate’s physical capabilities. Contact us to learn more.
5. Education & Training. According to the National Safety Council (NSC), 43% of employees admit they may be too tired to function safely at work. In addition, collision with a vehicle in transport was the first harmful event (the first event during a crash that resulted in injury or property damage) in 73 percent of fatal crashes involving large trucks, 84 percent of injury crashes involving large trucks, and 76 percent of property damage only crashes involving large trucks (FMCSA). SureHire offers a range of education and training programs to support informed decision-making in the workplace. Contact us to learn more.

Before you set out to hire this holiday season, consider the risks, and be sure you’ve got the right hire for the job. Learn more about our services and work with us to keep our workforces and communities safe, healthy, and productive.