Takeaway: Keeping fleet safety is key to keeping drivers safe and reducing costs. Here are 5 ways you can optimize your fleet safety program.


Injuries resulting from vehicle accidents are 9th leading cause of injuries in the workplace. These accidents are also costly. According to the Occupational Safety and Health Administration (OSHA), motor vehicle accidents cost employers $60 billion annually. On average, each crash costs an employer $16,500. These expenses rise to $74,000 if there is an injury and exceed $500,000 if there is a fatality.

Making a well-rounded safety program for your company can reduce risk and increase driver protection. Implementing safety best practices should start from the hiring process.  Here are some key elements to include in your fleet safety program.

Safety Training in Onboarding

Your fleet safety program should start with your hiring process. If you begin with a solid driver who knows what they’re doing on the road, your fleet is already moving in the right direction. Consider these steps:

  1. Prioritize hiring experienced fleet drivers with stellar safety records.
  2. Ensure your hiring team takes the time to contact references and previous employers and requests specific information about safety records.
  3. Check out a potential employee’s motor vehicle reports (MVRs).
  4. Disqualify anyone with serious violations such as driving under the influence (DUI). Look carefully at minor violations if there a more than a few.
  5. Consider including a road test with the vehicle the applicant will be operating as part of your hiring process.
  6. Onboard your new drivers with an eye to safe driving practices as well as your protocols for inspections and maintenance.
  7. Emphasize the need for defensive driving, the dangers of distracted driving and the signs of driver fatigue.

All of these are leading causes of accidents among both commercial and non-commercial drivers. If you’re a Department of Transportation (DOT) monitored company, you will also need to provide DOT-mandated training to your drivers.

Training Programs

Training should also be conducted in policies, reporting, and inspection requirements that are specific to your company. If and when these requirements change, all employees should receive new training.

In addition to onboarding new drivers, your training program should deliver ongoing driver education to your existing drivers. Provide refresher courses in defensive and distracted driving as well as in monitoring driver fatigue. It’s also good practice to include health-related education for your drivers, especially long haulers who may be facing additional health risks.

Clear Communications

Establishing clear company policies regarding fleet safety and ensuring they are communicated widely and often to your employees is a critical component of strengthening your fleet safety program. Formally document all of your fleet safety program elements and include responsibilities, expectations, and, of course, consequences. There should also be a framework for evaluating and amending the fleet safety program and benchmarks for assessing what is working and what isn’t. Additionally, these policies can, and should, include the following:

  • A mobile device use policy that outlines when and where drivers can use electronic devices in your vehicle.
  • Alcohol use and drug use policies, as well as alcohol testing and drug testing procedures, which should adhere to DOT requirements.
  • Policies on the use of seat belts, other safety features and the required use of specific fleet safety technologies make it clear that safety is a priority.
  • Information about training should also include remedial training and when it may be required.
  • Procedures for dealing with vehicle crashes. Who should be called and when? Provide these in a step-by-step format that clearly outlines what drivers should and should not do in the event of a crash.
  • Accident and other reporting requirements should include templates for accident and maintenance reporting.
  • Vehicle maintenance and inspection procedures should include a safety checklist for drivers to complete before leaving the yard and policies for routine maintenance by a mechanic.

Technology and Driver Protection

Technology for fleet safety management has developed at a rapid pace over the last few years. Investing in these new technologies can keep your drivers safe and secure your assets. While the key priority is to make sure your drivers are well trained and alert on the road, technological advances can help address any areas for human error and increase the overall safety of your fleet.

Maintenance Checks for Vehicles

Simply put, well-maintained vehicles are safe vehicles. Preventative maintenance can save money over the long term by reducing breakdowns and expensive repairs. Have a set schedule in place for light routine maintenance such as oil changes and more comprehensive inspections of the vehicle by a licensed mechanic.

Strictly enforce daily driver inspections of their vehicles. Before they set out, this should include lights, horn, turn signals, brake lights, oil and coolant levels, tire pressure and rear-view mirrors. Regular maintenance should be logged and kept in the vehicle, and drivers should conduct an end-of-day inspection and report any defects immediately.

Conclusion

Accidents happen, but ongoing issues might point to the need for remedial training or even termination. Safety violations should be logged and monitored on an ongoing basis by management. Conversely, though, companies should reward safe drivers. Consider implementing safety bonuses, additional vacation days, updated equipment, or other incentives for your safe drivers.


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Takeaway: SureHire takes cybersecurity extremely seriously. Given the size of the recent RockYou2021 cyberattack, which saw 800+ million passwords leaked on the dark web, SureHire wants to help you protect your online accounts immediately. We also want to let you know more about the systems, technology, and important security protocols we’re implementing to protect our client information.

The cybercriminals behind the RockYou2021 password dump are responsible for 800+ million passwords leaked on the dark web — the largest collection of stolen passwords to date. The leak includes usernames, email addresses, and passwords for hundreds of millions of people who use services like Facebook, Google, Yahoo, Twitter, and many more popular sites.

According to author, Edvardas Mikalauskas, “A forum user posted a massive 100GB TXT file that contains 8.4 billion entries of passwords, which have presumably been combined from previous data leaks and breaches.” (Cybernews.com, 2021)

Given the size of this cyberattack, SureHire wants to help you protect your online information immediately (personal and work). We also want to let you know more about our systems, technology, and important security protocols we use to protect our client information.

Leaked Passwords: How to protect yourself from cyberattacks.

You have to be on your guard when it comes password leaks and other forms of cyberattacks. You may think you’re safe, but there are a number of things that can happen without warning. If you think your information may have been breached, here’s what you can do to protect yourself.

  1. Find out if your data has been leaked. First things first, you’ll want to know if your information has been leaked. You can use this Personal Data Leak Checker to check if your personal and work email accounts are secure.
  2. Change Your Passwords. If any of your personal information is at risk, change your passwords immediately! There are many tools and resources to help you generate secure passwords. Keeper is a great tool that not only helps with password generation but also allows you to store passwords securely and share them with teams. Learn more about Keeper.
  3. Enable 2FA. Ensure 2FA is enabled on all sites where the service is offered. 2FA (two-factor authentication) is an account access feature that requires users to provide two different types of information: (1) a password and (2) another way to prove your identity some other way to gain access. This convinces a computer system or online service that you are who say you are so the system can determine if you have the rights to access the data services you’re trying to get access to. SureHires uses 2FA internally across all systems.
  4. Enable Password Expiration. Enable password expiration on all of your accounts to help protect you from these types of attacks, which can result in account takeovers and other malicious activity if the attacker has access to a long-term, inactive account with an unchanged password.
  5. Avoid Reusing Your Passwords. Since most people reuse their passwords across multiple apps and websites, the number of accounts affected by credential stuffing and password spraying attacks in the wake of this leak can potentially reach millions, if not billions. Setting up unique, high-quality passwords will help keep your information safe.

SureHire’s Cybersecurity Protocols

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SureLink is your exclusive hub for online bookings and results, giving you instant access to the information you need anytime; anywhere. This innovative, secure solution offers peace of mind and a seamless user experience.

SureLink is our secure online client bookings and results portal. This system is unique to SureHire and gives clients instant access to information regarding their employees’ pending, upcoming, and past appointments.

We take a number of security measures to ensure all client data is secure.

  • All users are required to have a complex passwords that are required to be reset at set time intervals.       
  • SureLink is secured using todays most advanced security technology.
  • We use data encryption to ensure your files and data are secure.
  • We perform regular system audits to ensure there is no unauthorized access to your SureLink account.

If you’re a current client, you know about the SureLink advantage. If not,click here to learn more about our exclusive client bookings and results portal.

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If you are a current SureHire client, don’t forget to verify your email address with us and check your dashboard notifications for details.

Questions? Contact us—that’s what we’re here for after all!


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Having trouble finding qualified candidates? Bad hires can cost you — consider these 6 background check best practices to ensure you’re onboarding solid additions to your team.

Bad hires can cost you. These are the employees who are significantly less likely to stay, waste your investment in onboarding and add additional recruitment costs to an already expensive process. Bad hires can also put your company at risk for safety violations and even in legal jeopardy. The average jury award for negligent hiring, for example, is $1 million USD and companies lose 79% of these cases.

Background checks, including pre-employment drug and alcohol testing, can prevent many of these bad hires and the costs that go along with them. In fact, one study pegged the first-year retention rate for employees who underwent background checks at 89% compared to unscreened candidates, whose retention rate often fell below 60%.

A semi truck driving along a winding road surrounded by majestic mountains under a clear blue sky.

While a thorough background check makes sense for most companies, it’s the law for Department of Transportation (DOT) regulated companies. DOT mandates the pre-employment drug and alcohol testing and drug and alcohol testing history requirements in 49 CFR Part 40.25. Various DOT governed agencies, including the Federal Motor Carrier Safety Administration (FMCSA) and the Federal Aviation Administration (FAA), enforce additional employment background checks that include work history and driving records.

Here are 6 best practices you need to know about background checks to ensure you’re getting the most out of the process.

1. Potential Employees Have Rights Too

You might be tempted to have an “a-ha” moment once you’ve uncovered information about a potential new employee. However, be wary and use the new data cautiously. Many states have privacy laws. There are also legal grace periods, after which it becomes illegal to use certain information. For these reasons, getting your employees to sign off on the background check is always a good idea. However, a signature alone will not save you if you misuse the information.

The Equal Employment Opportunity Commission has detailed guidelines regarding background checks and how you can and cannot use the information you uncover. For example, with criminal background checks, you must consider how long ago the crime occurred, the nature of the crime, and its relevance to the job you are hiring for. This makes sense under all circumstances. A traffic violation is not the same as a conviction for embezzlement, but a background check could flag both. The traffic violation might matter to a trucking company hiring a new driver, but not to a bank hiring a new teller. In Canada, the Canadian Human Rights Commission outlines similar guidelines.

2. All Potential Hires Are Equal

If that traffic violation is going to eliminate a candidate for a position with your company, you must ensure that the same offence eliminates every potential employee. You cannot make exceptions, nor can you be perceived to be applying the background check more stringently to a single potential employee or group of employees.

This means all applicants to a specific job in your company. The criteria for eliminating warehouse employees could be very different than that of your office staff, but you must uniformly apply it to all applicants to each department.

In addition to not discriminating against someone based on a person’s race, national origin, color, gender, religion, disability, genetic information (including family medical history), or age, you cannot be perceived to be discriminating based on these criteria. No matter how good your intentions were, it is the perception that matters. For example, unless it is necessary, avoid asking identifying questions on an application and maintain consistent criteria for elimination and hiring.

Finally, understand that you cannot eliminate a candidate solely based on criminal history, particularly if that client has been honest with you during the interview process.

3. Guidelines Can Keep You on Track

A written policy can help you take advantage of background checks’ benefits while avoiding many of the pitfalls that accompany them. Your policy should outline the types of background checks you require of potential employees and their consequences. It should also clearly outline your procedures for conducting these background checks. Will you do checks in-house, or will you contract out, for example?

Social media is an incredibly valuable tool for conducting background checks, but it comes with risk. If you are going to use social media, create a policy that takes into account recent legal decisions and laws to ensure your use of social media to investigate new hires remains compliant with them.

A policy ensures you are consistent with individual applicants and with state and federal laws regarding background checks. But as these laws are continually evolving, ensure you revisit the policy often and revise as necessary.

4. Leverage Information Wisely

One often overlooked aspect of background checks is the additional positive information you may discover about an employee. This may include skills or experiences that were not highlighted in their resume or during the interview process. Their responses to additional requests for background information may reveal something about their character or approach that resonates with you.

On the other hand, you must maintain the privacy of your candidates. The information you gather must be strictly used for hiring decisions and may not be shared with others either inside or outside your firm.

Consider talking to candidates to request an explanation or additional information, particularly when you uncover something concerning. You don’t want to dismiss potentially great candidates unnecessarily.

5. Contract to a Third Party

While it is possible to leverage your existing staff to do background checks, there are some significant advantages to contracting this out.

First, they are professionals whose job it is to stay on top of the most recent legal requirements. Their knowledge means they can reduce your exposure to violations of privacy or discrimination laws.

Second, they are professionals with experience and expertise. They know precisely how to find the information you require and have access to databases and other technology you may lack. This means they are more likely to find the information you need and also find it more quickly. This can significantly reduce bottlenecks in your hiring process.

6. Check the Right Boxes

Avoiding a bad hire means gathering all the relevant information you need about the candidate before you make an offer. This is why background checks are critical but focusing on the right checks is also crucial.

Some of the background checks you may want to consider include:

  • Criminal Records Checks
  • Employment Verification Checks
  • Reference Checks
  • Education Verification Checks
  • Drug and Alcohol Screening
  • Driver’s Abstracts

Choose the background checks that are relevant to the position. Avoid gathering information you don’t need or shouldn’t have. This can lead to claims of discrimination, and may potentially be an unnecessary distraction.

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Not sure where to start? SureHire offers a full suite of background check services to support informed hiring decisions. Contact our team today to learn more.


Author: Jennifer Crump is a former freelance journalist and author and now full-time content writer and strategist. She contributes to magazines and blogs throughout North America on issues related to business, training, financing and workplace safety. Full Bio.


Key Takeaway: Getting ready to hire for the holiday rush? Here are 5 things to consider before holiday hiring that will help you reduce risk and maximize success.

While the Covid-19 pandemic has brought devastation to an unthinkable number of industries, this does not hold true to all. There are roughly 7.8 billion people in the world and about 26% of them are online shoppers (Sleeknote). As a result, e-commerce sales are expected to reach $4.2 trillion by the end of 2020 (Statista), and UPS announced earlier this year that it expects to hire over 100,000 seasonal employees [in the U.S. alone] to support the anticipated annual increase (UPS Pressroom).

5 Holiday Hiring Risk Reduction Measures

  1. Pre-Employment Background Checks. A thorough background check prior to hiring can save an organization an enormous amount of grief and expense down the road. In addition, completing background checks on potential candidates accelerates the recruiting process and dramatically improves the quality of information that is necessary to make well-informed hiring decisions. SureHire offers an easy, cost-effective solution to pre-employment background checks. The information we deliver is accurate, timely, and secure, accessible through our exclusive client portal. Contact us to learn more.
  2. Drug & Alcohol Testing. Drinking and driving is one of the main causes of road crashes worldwide. In high-income countries, about 20% of fatally injured drivers have excess alcohol in their blood, while in some low- and middle-income countries these figures may be up to 69% (UN Road Safety Collaboration). The implementation of pre-employment, pre-access, post-incident, and reasonable cause testing is a great mitigation tool to decrease the risk of substance abuse in the workplace. SureHire offers a range of drug & alcohol testing services. With an extensive network of facilities across North America, certified technicians, and same-day results notifications, we make it easy to be sure you’ve got the right hire for the job. Contact us to learn more.
  3. Mobile Occupational Testing. When getting your workers into a facility isn’t convenient, mobile testing can be a great solution, offering reduced downtime, fewer missed or delayed tests, reduced possibility of compromised tests, higher participation, reduced liability, and increased flexibility. SureHire’s mobile fleet provisions a range of occupational tests, including breath alcohol testing, oral fluid drug testing, audiometric screening, respirator fitting, temperature screening, and more. Contact us to learn more
  4. Fitness-to-Work Testing. Many jobs require employees to be able to perform work tasks that are critical to their role (otherwise known as bona fide occupational requirements, or BFORs for short). These work tasks may include lifting, carrying, crouching, bending, reaching, and long periods of time spent moving without rest. Despite how common these job-related activities are, employers often overlook the importance of evaluating these activities and comparing them against a job candidate’s physical capabilities. Contact us to learn more.
  5. Education & Training. According to the National Safety Council (NSC), 43% of employees admit they may be too tired to function safely at work. In addition, collision with a vehicle in transport was the first harmful event (the first event during a crash that resulted in injury or property damage) in 73 percent of fatal crashes involving large trucks, 84 percent of injury crashes involving large trucks, and 76 percent of property damage only crashes involving large trucks (FMCSA). SureHire offers a range of education and training programs to support informed decision-making in the workplace. Contact us to learn more.

Before you set out to hire this holiday season, consider the risks, and be sure you’ve got the right hire for the job. Learn more about our services and work with us to keep our workforces and communities safe, healthy, and productive.

Browse our catalogue of expertly developed online training courses—designed to keep your team safe, compliant, and up-to-date with the latest industry best practices.

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